Our Performance Guarantee
Last Updated: January 30, 2025
Our Promise
We stand behind our promise: Plain Jane will elevate your site's look and help lift conversions. If, within 14 days of purchase, you can show it hasn't delivered on those two fronts, we'll refund your full purchase price.
How It Works
1. Submit Your Request
Submit your request within 14 days of purchase by emailing support@openspaces.design with your order number.
2. Show Us the Data
Send before/after screenshots (or a recording) of your storefront's aesthetics and conversion metrics (e.g. Google Analytics, Shopify reports) demonstrating no improvement.
3. We'll Review and Respond
We'll review and respond within 48 hours. If it's clear Plain Jane hasn't delivered as promised, we'll process your refund—no questions asked.
Contact Us
If you have any questions about our Performance Guarantee, please contact us at:
Email: support@openspaces.design
Website: https://openspaces.design
Support Hours: Monday - Friday, 9 AM - 5 PM EST